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How is the CCI working?

The Coordinated Care Initiative (CCI) is now underway in Los Angeles, Orange, Riverside, San Diego, San Bernardino, San Mateo, and Santa Clara counties. There are a number of evaluations being conducted to measure how well the CCI is working. Some beneficiaries will receive letters and phone calls requesting their participation in a focus group or telephone survey as part of the effort to evaluate the CCI.

This advocate fact sheet summarizes the major evaluations taking place over the next several years. While the full CCI evaluations will include interviews with beneficiaries, health plans, stakeholders, and community based providers, this fact sheet focuses specifically on how beneficiaries will be involved in each evaluation, including:

  • when the evaluations are taking place,
  • what the evaluations will entail, and
  • how beneficiaries will be contacted.

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