This webinar took place on Thursday, June 6, 2024 from 11:00 a.m. PT – 12:00 p.m. PT
People with Medi-Cal benefits, including those also enrolled in Medicare and Qualified Medicare Beneficiaries, are not financially responsible for Medicare and Medi-Cal services, and yet advocates continuously report cases where their clients are improperly billed for their health care. Improper billing occurs when Medicare providers seek to bill individuals with Medicare and Medi-Cal for Medicare cost sharing, including deductibles, coinsurance, and copayments. People who are improperly billed may pay these bills unknowingly and risk their financial security, money that could be used for monthly rent, utilities, and other household needs.
In this webinar, we will provide an overview of improper billing and the state and federal laws that protect dually eligible individuals and Qualified Medicare Beneficiaries from improper billing. We will also identify common scenarios that cause improper billing and strategies advocates can use to resolve improper medical bills.
In this webinar we will:
- Provide an overview of improper billing
- Explain federal and California state law protections against improper billing
- Explain tools for fighting improper billing cases
- Identify issues to watch out for
Presenters:
Tiffany Huyenh-Cho, Director, California Medicare and Medicaid Advocacy, Justice in Aging
Rachel Gershon, Senior Staff Attorney, Justice in Aging
Moderator:
Samantha Morales, Senior Policy Advocate, Justice in Aging
Who Should Participate:
Advocates who work with low-income older adults enrolled in Medicare and Medi-Cal.