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WEBINAR: Protecting Dual Eligibles from Balance Billing—What Advocates Need to Know

When: Tuesday, February 23, 11 a.m. – 12 p.m. PT; 2 p.m. – 3 p.m. ET

People dually eligible for Medicare and Medicaid, including Qualified Medicare Beneficiaries (QMBs), have special protections against charges for Medicare co-payments and co-insurance. In this national webinar you will hear directly from CMS what is and is not allowed by federal law and learn from advocates what you can do to help your clients.

This national webinar:

  • Explained who is protected and from what charges
  • Shared CMS findings regarding inappropriate billing and agency efforts to address this problem
  • Provided examples of common situations where balance billing occurs
  • Suggested steps to assist a client who has received a bill or is facing collection.


Kim Glaun, Medicare-Medicaid Coordination Office, CMS
Georgia Burke, Directing Attorney, Justice in Aging

For California advocates, also see our Fact Sheet, What Should California Advocates Do if Their Clients are Balanced Billed?

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